Website Maintenance, Site Security, and Support Services

Get peace of mind with BSG’s monthly, hourly, or after-hours website maintenance services. For decades, businesses around the globe have trusted BSG as their website maintenance services company. Request a proposal today to start protecting your site!

    91%
    Retention Rate

    Industry average: 50%

    WHY IS OUR
    RETENTION RATE SO
    HIGH?

    Scalable solutions
    Industry specialists
    Proven

    93%
    CLIENT SATISFACTION SCORE

    Industry average: 72%

    WHY IS OUR
    SATISFACTION SCORE
    SO HIGH?

    Project management
    ROI tracking
    Diverse skillsets

    “I have 16 years of industry experience, and BSG is the best agency I’ve ever worked with.”

    Head of Marketing, Software company

    Rated 4.8/5 stars

    93%
    CLIENT SATISFACTION SCORE

    Industry average: 72%

    WHY IS OUR
    SATISFACTION SCORE
    SO HIGH?

    Project management
    ROI tracking
    Diverse skillsets

    What do our website maintanance services include?

    Our services include a custom and comprehensive website maintenance plan that suits your business’s needs. The result? A fast and secure website that offers your users a seamless online experience.
    Since we’re a full-service digital marketing agency, we offer other turnkey solutions that maximize your website’s performance, enabling you to reach more audiences and nurture them to conversion.
    Learn more about what our website maintenance packages include now:

    Regular updates

    With regular updates, which happen during business hours, our team of developers keeps your website functional and secure for users. Whether you’re looking to add new images, delete page copy, or modify a link, our website maintenance services offer what you need.

    For a quick summary, here are some examples of updates included in our packages:

    Tech support

    As a part of our website maintenance plans, your company also receives access to our stellar tech support. With the expertise of our development team, your business can get help with a variety of challenges, like setting up email.

    In addition to tech support, your company can also submit a consulting request as a part of your website maintenance services. Whether you have questions about creating a new contact form or adding a new page to your navigation, our talented team can provide your business with a helpful perspective.

    WordPress maintenance

    Many businesses use WordPress as their CMS, which is why our website maintenance plans include WordPress support. As a part of your package, our WordPress website company takes care of WordPress upgrades and security patches for your company.

    Your search for website maintenance services ends here

    When your company partners with BSG you:

    Reclaim your work day

    Get a dedicated web development team with BSG’s 50+ in-house team of developers, project managers, designers, and more.

    Protect your site

    Protect your site from downtime, data breaches, and more with our full-service website maintenance solutions that operate around the clock.

    Grow your bottom line

    Less downtime means more uptime for generating revenue for your business — and with BSG’s marketing tech, you can even grow your marketing returns by 25% (or more)!

    Streamline your strategy

    Bring marketing and maintenance together with BSG’s full-service solutions and 50+ experts for marketing your business online — and maintaining its site.

    Join the 50+ Clients Maintaining Their Website with BSG

    Trust BSG’s in-house developers to keep your website clean, secure, and user-friendly so that you and your account manager can spend more time driving results!

    Pricing custom to you. Starting at $300 per month.

    Unlock a 25% greater marketing ROI with BSG’s website maintenance services

    BSG

    Typical SEO agency

    In-house SEO

    Why choose BSG for website maintenance and other services?

    When you’re looking for a website maintenance agency, you want a trustworthy partner that can keep your site secure and running in tip-top shape. We’re a full-service digital marketing agency with over 8 years of experience launching and maintaining sites for our customers.

    In addition, we also offer other digital marketing services that complement website maintenance and grow your bottom line. These strategies have generated 24 million leads and $10 billion in revenue for our clients.

    When you team up with BSG, you streamline your website maintenance and digital marketing processes. You only need to liaise with your dedicated project manager for your site security and other strategies.

    Generate site traffic and grow your business with our digital marketing services

    SEO, PPC advertising, and CRO are digital marketing strategies that can drive qualified traffic to your well-maintained website and encourage conversions. These strategies, along with website maintenance, can generate leads and grow your revenue.

    According to Emily, an effective, ongoing holistic approach to your website maintenance involves:

    • Attracting qualified site visitors
    • Providing an excellent user experience
    • Keeping your site secure


    SEO and PPC are strategies that can drive traffic to your website. “SEO is the best long-term strategy to grow your traffic, while PPC is the best short-term strategy to generate traffic,” Emily explains. “Together, they will drive the traffic you’re looking for.”

    Meanwhile, CRO ensures you’re providing the best user experience to your site visitors. “Now that you have the visitors you are looking for, we need to keep them there,” Emily says. “CRO will identify opportunities that will maximize the user’s experience to ensure they ultimately convert.”

    She also underscored the importance of a proper web maintenance plan to keep your website secure. “Having a website that consistently drives leads is a beautiful thing. Rest assured, a proper web maintenance plan provides you with peace of mind that your site has been backed up, is secure, and is up to date.”

    Overall site improvements

    The best appraisal of your website’s performance comes from the people visiting it, from customers to staff to leads. Questions, comments, complaints, and suggestions generated from site visitors provide invaluable feedback to improve your site. With routine website maintenance, you can use these suggestions to enhance your site and its online performance.

    Product or service updates

    As your company continues to grow, it’s inevitable that your products, services, and prices will change. That’s why businesses need a consistent schedule and process for updating old products, changing existing service prices, and more.

    With website maintenance, you keep your site current for users. This proactive step benefits your business in multiple ways, allowing you to provide the latest products, services, and rates to streamline the user shopping experience.

    Regular updates provide shoppers with the latest product and service information

    Consumers trust the Internet, and they also count on your website to provide the accurate information they need before contacting you or coming to your storefront. It is crucial that the information on your site is up-to-date, for this reason, and many more.

    Online specials

    If you’re an ecommerce company, it’s essential to update your website with your latest sales, promotions, and more. Even if your company operates offline, you can offer specials online that drive users to call your team, visit your location, or schedule an appointment.

    When your company provides special promotions, discount programs, and more, you keep your business competitive. Short-term and long-term sales initiatives require updates to your site. Website maintenance services enable you to strengthen your sales with unique offers for shoppers.ts.

    Interactivity maintenance

    With ever-evolving technologies, a website begins to appear old if the interactive components get neglected. If your site’s development pieces aren’t working on every browser and device, you will lose current and potential clients. Plus, you weaken your online reputation.

    Outdated interactive features cause shoppers to leave your site, which stops you from earning additional clients and revenue

    Issues with your website’s interactive features can also increase your bounce rate. This metric refers to the percentage of people that leave your site without visiting another page and often indicates that your website isn’t delivering on user expectations.

    Website maintenance fine-tunes your site to ensure your site’s interactive features work. Even if these features become outdated and require replacement, website maintenance services can give your team advance notification about this need.

    Keeping all your website’s features operational helps you market your products and services successfully.

    FAQs about website maintenance services

    Website maintenance services are professional services for maintaining a site’s security and functionality. Most site maintenance services operate on a monthly or hourly basis, though companies can request 24/7 assistance in maintaining their site.

    Website maintenance is a critical ongoing task for every site owner. Think of maintaining your website as a task like maintaining your car — doing so keeps it running smoothly and safely.

    Here are three reasons website maintenance is important:

    • It keeps your website running properly: Maintaining your website ensures it has updated information about your products, services, and contact details. Website maintenance also ensures your links direct to the right pages.
    • It improves your site’s security: Cyber threats evolve. With regular website maintenance, you can protect your website from new vulnerabilities with software updates and patches.
    • It improves your site’s user experience: By keeping your website running smoothly and properly, your page speed is optimal and your website shows updated information that your site visitors find useful.
    Website maintenance services cost $35 to $5000 per month, or $18 to $25 per hour. How much your business pays for site maintenance services will depend on the provider’s location, site needs, and service plan.

    If you’re investing in website maintenance services for the first time (or switching providers), it’s essential to understand what your package includes. That way, your business can choose the best site maintenance plan for your company, as well as ensure you have the support you need.

    For reference, here are a few examples of what you won’t find with website maintenance services:

    • Navigation redesign
    • Media creation
    • Media edits
    • Content writing
    • New site functionality
    • Site redesigns
    • Interactive features
    • SEO

    BSG has thousands of reviews praising our transparency, communication, and results.

    BASED ON OVER 550 THIRD-PARTY REVIEWS

    4.9/5

    BASED ON OVER 550 THIRD-PARTY REVIEWS

    More on our ecommerce web development services

    SEO Services

    SEO Services

    SEO Services